The world awaits...

customer service (3)

A Short Collection of Experiences

reaching for a book

Failing Facial Boarding Pass On a recent flight, I was coerced strongly encouraged to "use my face as my boarding pass". I was told "it is faster, more efficient, and they already have your photo…

Continue reading...

The Good and Bad in Customer Service

Lately, I've noticed a lot of automated emails/texts from companies I pay for service. There's a distinct difference in those that I am happy to do business with and those I begrudgingly do business with…

Continue reading...

You can also...

As seen in a spam email today: You can also unsubscribe by writing to: Internet Customer Care - Unsubscribe 1818 North 90 Street Omaha, Nebraska 68114-1315 USA

Continue reading...